Shipping Policy

This Shipping Policy explains where we ship, how long order processing and delivery usually take, and what shipping cost applies.

Shipping Destination

We currently ship orders to customers in the United States.

Order Processing Time

Orders are processed Monday to Friday, excluding U.S. public holidays. Standard handling time is 2-5 business days after payment is confirmed.

Orders placed after 5:00 PM Eastern Time are treated as received on the next business day.

Transit Time

Standard transit time is usually 4-8 business days after the order is handed to the carrier. Total delivery time is generally 6-13 business days after payment is confirmed.

Shipping Cost

Standard U.S. shipping is $5.99 per order. The final shipping charge is shown during checkout before payment is completed.

If a promotion or free shipping offer applies, the final shipping cost will be shown during checkout before payment.

Fulfillment Location

Orders are fulfilled through our U.S. fulfillment network. A primary fulfillment location is Carrollton, TX 75006, United States.

Tracking

When your order ships, we will send a tracking number to the email address used at checkout when tracking is available.

Incorrect Shipping Address

Please review your shipping address before placing an order. If you entered an incorrect address, contact [email protected] as soon as possible. We cannot guarantee address changes after an order has started processing or shipped.

Lost or Delayed Packages

If tracking shows a package as delivered but you have not received it, check the delivery location and contact the carrier first. You may also contact us for support and we will help review the issue.