Customer Service

We are here to help with questions about products, orders, shipping, returns, refunds, and payment issues.

Contact Information

Email: [email protected]

Business address: 271 W. Short St Ste 410, Lexington, KY 40507, United States

Support hours: Monday to Friday, 9:00 AM to 6:00 PM Eastern Time, excluding U.S. public holidays.

We usually respond within 1-2 business days. During high-volume periods, response times may be slightly longer.

Order Support

When contacting us about an order, include your order number, the email address used at checkout, and a short description of the issue. This helps us locate your order and respond faster.

Return Support

Do not send returns to our business address without first contacting us. Approved returns must use the return instructions and return label provided by our customer service team.