Frequently Asked Questions

How long does it take to get my order?

Orders include preparation time and shipping transit time. Delivery estimates are shown before checkout and may vary by destination, carrier activity, and order volume.

How much does shipping cost?

Standard U.S. shipping is $5.99 per order. The final shipping charge is shown at checkout before payment.

Can I return an item?

Eligible items can be returned within the return window when they meet the condition requirements in our Return Policy. Please review the Return Policy before sending any item back.

When will I receive my refund?

Approved refunds are processed to the original payment method after the return or order issue is reviewed. Refund timing is explained in our Refund Policy.

Can I change or cancel an order?

If you need to change or cancel an order, contact us as soon as possible. We cannot guarantee changes after an order has entered preparation or fulfillment.

Who should I contact for help?

Email [email protected] or use the contact form on our Contact Us page. Include your order number when asking about an existing order.