At Acmchic, every item is made to order, so we put a lot of care into the production and shipping process. We collaborate with a network of trusted manufacturers and shipping partners to ensure your order reaches you safely and promptly.
Once your order is placed, you will receive a confirmation email containing important details like your order number, summary, total cost, and shipping address.
Each item you order is custom made, meaning we do not hold stock in a warehouse. Printing typically takes 1-3 business days. Our global network of skilled third-party printers ensures high-quality production. The product type and shipping address determine the manufacturing location, so your order may arrive in separate packages on different days.
Your order will be shipped directly to your chosen address, whether it's your home, office, or another location. Once shipped, you'll receive a shipping confirmation email with tracking details.
Production Time: All orders are processed within 1 – 3 business days. A 'business day' refers to any weekday, excluding public holidays and weekends.
Shipping Time: Typically, shipping takes 3 – 7 business days.
Delivery Time: 4 – 10 business days.
Tracking Number: When available, you will receive a tracking number in your shipping confirmation email to track your package online.
Shipping Costs: $5.99 per item (except for Heavy Blend Hooded Sweatshirts and Heavy Blend Crewneck Sweatshirts, which are $7.99 per item).
Free Shipping: For orders over $186.00.
Insurance: We offer a 100% refund guarantee if your order is not delivered within 30 days.
Note: We only ship on business days, excluding national holidays.
Currently, we only ship to customers within the United States. We apologize for any inconvenience caused if you are located outside the U.S.
Since all items are produced, printed, and shipped from the United States, the price shown on our website is the final price, and you will not be subject to additional taxes.
If you have any questions or specific concerns, feel free to contact our support team.
To expedite shipping, ensure the following:
Email: [email protected]
Phone: +84982350930